Prices quoted include
the manual (where applicable)
exam fees
delegate materials
refreshments including lunch.
Course Outline
Change Management Practitioner covers the syllabi for both APMG Foundation and Practitioner qualifications. It is based on the standard work 'Making Sense of Change Management' 2nd edition by Esther Cameron & Mike Green. The course starts by looking at Organisational Change and exploring different approaches to helping Individuals Change and Teams Change. The course addresses the key area of Leading Change and the Practitioner section of the course gives you clear, practical approaches to help you address and support change in your own organisation.
When you successfully complete this programme – designed to fit the new and revised APMG Change Management syllabus – you will be able to show:
- a good basic understanding of the theories and practices of effective Change Management, and
- the know-how to apply and tailor these principles to real organisation situations
The APMG syllabus is divided into four key topic areas of knowledge and application:
Topic 1: IC - Individual Change
Topic 2: TC - Team Change
Topic 3: OC - Organisational Change
Topic 4: LC - Leading Change
The Scoll Methods public courses set all the above in the context of real experiences of organisation changes. The experience of both participants and tutors will be used throughout to address the many complex and challenging issues raised by change. We aim to go beyond the syllabus to help participants develop a practical sensitivity to the issues involved, equipping them with fresh ideas and approaches to use in their day-to-day work.
Our public Practitioner courses are designed to run over five days, and normally offer the Foundation examination at the end of the third day, as a ‘milestone’ on the road to the Practitioner examination on the final day. This course has been accredited by the APMG who are the examining body for Change Management and responsible for all aspects of the provision of exams including setting, marking, feedback and appeals. Scoll Methods, as an accredited training organisation, acts as their agent in providing administrative facilities.
Special three-day ‘conversion’ courses are offered for delegates who have previously attended the APMG “Change Management Principles” (now “Foundation”) course. Please contact us for details.
All our Change Management training is run in partnership with Richard Smith Associates, a consultancy offering over 25 years’ experience in this field, and who are therefore able to tailor training to meet the varied specific needs of individual clients. They are also able to provide in-depth consultancy support where required. Please contact us to discuss this.
What You Will Learn
Topic 1 - Individual Change
• How people learn
• Four psychological approaches to change:
• Behavioural
• Cognitive
• Psychodynamic
• Humanistic
• Personality & Change
• Managing change in self and others
• Supporting people through change using
• Knowledge of learning styles
• Feedback
• Coaching (including the GROW model)
Topic 2 - Team Change
• What a team is and different types of team
• The importance of teams in change
• Harnessing teams to initiate and adapt to change
• How to lead teams through formation/development
• How individuals affect team effectiveness
• Diversity in teams
• Belbin team types
• Personality & teams
• Key elements in team effectiveness
• Principles of facilitation in teams
Action learning
Topic 3 - Organisational Change
• Why change goes wrong and how to do it right
• Organisational metaphors – four key metaphors
• Assumptions about organisational change
• Different ways to understand change
• Understanding the dynamics of organisation change
• How to get ready for change and navigate through it
• Developing an integrated approach to change
Issues with strategic and complex change
Topic 4 - Change Leadership
• Management and leadership
• Different types of leader - how they affect change
• Leadership roles and the change process
• Leadership styles and their impacts
• Emotional competencies of leaders
• Leadership through the phases of change
• Engaging stakeholders in the change process
Coping with the demands of leadership of change
Pre-Requisites
There are no pre-requisites for delegates to attend these courses, though it is unlikely that anyone with less than two years’ experience of organizational life will benefit fully from the material covered. Those likely to gain most from these courses will be:
• Senior change managers; whose responsibilities include transition management
• Managers responsible for benefits realization through change programmes
• Members of a programme management team
• Managers of business teams at any level whose work generates frequent change in their team or organisation
• Independent consultants looking to support change management programmes
Pre-Course Preparation
We provide course delegates with a copy of the course textbook “Making Sense of Change Management” (2nd edition, Cameron & Green 2009), and the APMG “Change Management Practitioner Handbook”, together with an extensive study guide to help you make the most of the book. Please ensure you have noted on your booking form the address to which you want your course materials sent.
During the course delegates are provided with further study materials including copies of the course visuals, and case study examples.
Due to the extensive preparation required for this intensive course, joining instructions for public courses are normally sent up to four weeks before the start of the course.
Examination Details
FOUNDATION: a 1-hour multiple choice examination of the candidate’s working knowledge of the terminology and theories which underpin successful change management.
PRACTITIONER: a 3-hour, open-book, Objective Test of the candidate’s ability to apply the theories and principles to practical change situations in organisational life.
