Prices quoted include

If you are responsible for or involved in a change programme, and already hold the APMG certificate “Change Management Principles”, this course will provide you with

BOTH an opportunity to revise what you learned in achieving that certificate

AND the know-how to apply this appropriately in practice.

This special upgrade course is based on the second edition of 'Making Sense of Change Management' PLUS a special “Practitioner Handbook” produced under licence from APMG. It is designed to give you clear, practical approaches to help you address and support change in your own organisation.

When you complete this programme successfully – designed to fit the new and revised APMG Change Management Practitioner syllabus – you will be able to show

ø a good basic understanding of the theories and practices of effective Change Management, and

ø the know-how to apply and tailor these principles to real organisation situations

The Scoll Methods public courses set all this in the context of real experiences of organisation changes. The experience of both participants and tutor will be used throughout to address the many complex and challenging issues raised by change. We aim to go beyond the syllabus to help participants develop a practical sensitivity to the issues involved, equipping them with fresh ideas and approaches to use in their day-to-day work.

Our public Practitioner Upgrade courses are designed to run over three days and offer the Practitioner examination on the final day. The accrediting organisation APMG are the examining body for Change Management and responsible for all aspects of the provision of exams including setting, marking, feedback and appeals. Scoll Methods, as an accredited training organisation (ATO), acts as their agent in providing administrative facilities.

All our Change Management training is run in partnership with Richard Smith Associates, a consultancy offering over 25 years’ experience in this field who are therefore able to tailor training to meet the varied and specific needs of individual clients. They are also able to provide in-depth consultancy support where required. Please contact us to discuss this.

Course Syllabus

Topic 1 - Individual Change

• How people learn

• Four psychological approaches to change:

• Behavioural

• Cognitive

• Psychodynamic

• Humanistic

• Personality & Change

• Managing change in self and others

• Supporting people through change using

• Knowledge of learning styles

• Feedback

• Coaching (including the GROW model)

Topic 2 - Team Change

• What a team is and different types of team

• The importance of teams in change

• Harnessing teams to initiate and adapt to change

• How to lead teams through formation/development

• How individuals affect team effectiveness

• Diversity in teams

• Belbin team types

• Personality & teams

• Key elements in team effectiveness

• Principles of facilitation in teams

• Action learning

Topic 3 - Organisational Change

• Why change goes wrong and how to do it right

• Organisational metaphors – four key metaphors

• Assumptions about organisational change

• Different ways to understand change

• Understanding the dynamics of organisation change

• How to get ready for change and navigate through it

• Developing an integrated approach to change

• Issues with strategic and complex change

Topic 4 - Change Leadership

• Management and leadership

• Different types of leader - how they affect change

• Leadership roles and the change process

• Leadership styles and their impacts

• Emotional competencies of leaders

• Leadership through the phases of change

• Engaging stakeholders in the change process

• Coping with the demands of leadership of change

Who will benefit from this course?

It is a pre-requisite that delegates hold an APMG Certificate in Change Management Principles, and it is unlikely that anyone with less than five years’ experience of organisational life will benefit fully from the material covered. Those likely to gain most will be:

• Senior change managers; whose responsibilities include transition management

• Managers responsible for benefits realization through change programmes

• Members of a programme management team

• Managers of business teams at any level whose work generates frequent change in their team or organisation

• Independent consultants looking to support change management programmes

Course Materials

We provide course delegates with a copy of the revised and updated course textbook “Making Sense of Change Management” (2^nd edition, Cameron & Green 2009), and the APMG “Change Management Practitioner Handbook”, together with an extensive study guide to help you make the most of the book. Please ensure you have noted on your booking form the address to which you want your course materials sent.

During the course delegates are provided with further study materials including copies of the course visuals, and case study examples.

Due to the extensive preparation required for this intensive course, joining instructions for public courses are normally sent up to three weeks before the start of the course.

Examination Details

The APMG-accredited Practitioner examination consists of a three-hour objective test of the candidate’s ability to apply the theories and principles to practical change situations in organisational life